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School Closure | Information for Families

Frequently Asked Questions during COVID-19 School Closure (Spring 2021)


Who can attend school?


Following the Prime Minister’s announcement on 4 January 2021, only children of critical workers and vulnerable children and young people should attend school or college. All other pupils and students will receive remote education.


Click here to see if you meet the criteria for your child to attend school.


During this current lockdown, Breakfast Club and After School Childcare Provision will not be running.


I’ve checked the criteria and my child is eligible to attend.  What do I now do?


Call us (020 8802 6670) or email (, to let us know why your child needs to attend rather than learn remotely.


We may need evidence such as a letter or email.  Once confirmed, children are expected to attend Monday to Friday.  You can drop off between 8.30am-9.30am and collect between 2.30pm-3.30pm via the office entrance on South Grove.


What will children be doing while attending school?


Support staff will help children log on to complete online learning prepared by their class Teacher.


What are the arrangements for children who CANNOT attend school?


Nursery and Reception

Parents/Carers should use their Tapestry Journal account details to log on each day.  Teachers prepare daily activities and ideas for children to complete at home.


Year 1, Year 2, Year 3, Year 4, Year 5 and Year 6

With adult supervision, children should use their Google Classroom account details to log on each day.  Teachers have scheduled visual attendance meetings at various times throughout the day and curriculum assignments with deadlines to complete them by.  Use this software to contact your child’s class teacher directly for support with work.


Check your child’s Class Webpage for instructions on how to log on and submit work.

Check out our Home Learning webpage for more ideas and resources to support children’s learning.


The school will be monitoring children accessing and completing assigned work.


I have a limited data allowance or no internet access.  What can I do?


The government has rolled out a scheme to temporarily increase data allowances for mobile phone users on certain networks. This is so that children and young people can access remote education while their face-to-face education is disrupted.


Click here to find out more and apply for an increase in mobile data to support your child's remote learning.


I do not have a device for my child to access Google Classroom.  What should I do?


The government has supplied schools with a limited number of laptops to help disadvantaged children in Years 3 to 11 access learning at home during COVID-19.


Examples of this include disadvantaged children:

  • with no digital devices in their household
  • whose only available device is a smartphone
  • with a single device in their household that’s being shared with more than one other family member


Call us (020 8802 6670) or email (, to discuss whether you need to loan a device.  You, the parent/carer, will need to bring ID and sign a loan agreement.


Meals at School and Free School Meal Vouchers


Parents/Carers of children staying at home, who are eligible for free school meals (benefits related) will receive a voucher weekly via email/text.


We can provide a meal for children who are attending school.  If you have any questions realting to this please call us (020 8802 6670).


If your circumstances have changed and you think your child may be eligible for free school meals, click here to find details on how to apply.


When will the school be open again?


The Department for Education will advise us when the risk of COVID-19 lessens to a degree where schools can open safely for all children.


We will provide you with information once we receive this.  Stay up-to-date by letting us know if you change your contact details, and checking our website regularly


Have we missed anything?


Call us (020 8802 6670) or email (, if you need further information or have another question.